Is Kami down?

Kami current official status is Up and running

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Kami Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Major API Outage

Our engineers have identified and actively resolving an API outage. This appears to affect all API requests, which means it's affecting all assignment creation, document loading, creating and modification of annotations, and saving and exporting work. Kami’s offline mode will automatically kick in to ensure that your work is saved locally. Please keep your Kami tab open so that we are able to sync all of your work once this outage is resolved. We are sorry for any disruption this may have caused. We have now confirmed that Kami is back up and running with a temporary fix in place.

Resolved Minor Kami not saving changes on fillable PDF text boxes and not rendering images on a document

We've identified two separate issues with a new release of Kami where 1) New changes to pre-made fillable text boxes are not triggering a "save" and causing our users to lose work on those fillable boxes. The workaround is to use our Kami "text tool" instead and type into the Kami textbox to save that work. 2) Images from the original document are not rendering, so the pages appear blank. There are no current workarounds. Our engineers are actively working on fixes for both cases. If you have an issue unrelated to these two issues, please email us at [email protected] so that we can investigate further. We're sorry for the disruption caused by these bugs, we hope to automatically roll out an update to fix them soon.

Resolved Minor 'Create Kami Assignment' button missing for Google Classroom

We've been made aware of an issue where the "Create Kami Assignment" button in Google Classroom is missing for teachers. The fix will come in the form of a Kami Chrome Extension update, we’ll keep you updated as the fix progresses. The best workaround is to go to Kami’s Dashboard > Create Classroom Assignment. Or you can go directly using this link You’ll need to select your class in the top right corner. This will provide you with the same dialog you'd expect to open from the missing button. We’re so sorry for the disruption – we know how busy you are and how even the littlest hiccup can affect your day; we’ll be working ‘round the clock to get you back to business in no time.

about 1 month ago Official incident report

Resolved Minor Amazon Web Services outage are affecting Kami sharing links and Canvas

Amazon Web Services (AWS) outage impacting Kami link sharing. Our engineers have identified an issue with our shortened links that use the domain "". This is due to the third party service that we use for this feature, Amazon Web Services (AWS), is currently experiencing an outage. This affects Kami Assignments created for Google Classroom because, by default, we add the shortened “Open with Kami” links to the assignment. Please workaround this problem by sharing the full un-shortened link (if you have it), sharing the file directly via Google Drive or OneDrive's file sharing dialogue, or using the “Open with Kami” link at the top center of the Google Drive file preview. This AWS outage is also affecting around 5% of document loads on Instructure's Canvas. To workaround this, try loading the Kami assignment from Kami again. In the meantime, you can still use all the other features of Kami without issue. Our engineers are closely monitoring this situation and hope to provide an update shortly.

about 2 months ago Official incident report

Resolved Minor Microsoft OneDrive for Business saving/turn-in outage

Starting from 10:00 am Pacific Daylight Time or 1:00 pm Eastern Daylight Time 11th May 2021, we noticed an increase of errors affecting OneDrive for Business customers. This outage affects anyone attempting to save or turn in document changes to Microsoft OneDrive for Business from Kami. This outage affects 90-100% of documents save attempts to OneDrive for Business users. You will notice errors such as "Save Failed" or turn-in failures. This outage does not affect Google Drive, nor does it appear to affect OneDrive Personal users. Rest assured, your work and changes are saved safely to Kami's servers. We recommend you download the PDF file to your computer and upload it to One Drive manually or submit your work outside of Kami's Schoology Turn In or Canvas' Submit buttons. Or use the Kami share link and ask that your collaborators open the file in Kami. We have reported to Microsoft this outage, and our engineers are attempting to work around this. We're sorry for the inconvenience this is causing. For additional support, please email [email protected]

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Is Kami down?
Kami seems to be up and running. We're updating the status regularly.
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