Outage in kixie

Issues with Dialing, SMS, Dashboard, and Logging

Resolved Major

December 18, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Our team is currently investigating reports of an outage. We are actively investigating this situation, and we will provide any updates as we receive them! Thank you for your patience!

Components affected

kixie PowerCall Chrome Extension

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 12/18/2023 09:37PM

This incident has been resolved. Kixie is fully operational at this time. Thank you for your patience while our engineering team investigated this!

MONITORING over 2 years ago - at 12/18/2023 06:27PM

A fix has been implemented and we are monitoring the results. As of now, functionality should be completely restored.

IDENTIFIED over 2 years ago - at 12/18/2023 06:07PM

Most core Kixie functionality has been restored, we will continue to work on it and monitor the situation to ensure that all functionality is back to optimal performance.

INVESTIGATING over 2 years ago - at 12/18/2023 05:49PM

Our team is currently investigating reports of an outage. We are actively investigating this situation, and we will provide any updates as we receive them!

Thank you for your patience!

Latest kixie outages

Call forwarding and Inbound Voicemail Issues - 1 day ago

Degraded PowerCall performance, slowness on dashboard - 5 days ago

PowerCall issues - 12 days ago

Site outage (Dashboard + Powercall) - about 2 months ago

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