Outage in KnowBe4

KMSAT - MSPs/Reseller Account Login Issues

Resolved Minor
November 07, 2022 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue where some MSPs/resellers are experiencing issues logging in to their KMSAT consoles. We’ll update this page when we have more information.
Components affected
KnowBe4 Console
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/07/2022 07:10PM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/07/2022 04:45PM

We’ve implemented a fix for the issue where some MSPs/resellers were experiencing issues logging in to their KMSAT consoles. We’re monitoring the results to make sure no further issues occur.

IDENTIFIED almost 3 years ago - at 11/07/2022 04:35PM

We have identified the cause of an issue where some MSPs/resellers are experiencing login issues with their KMSAT consoles and are working on implementing a fix. We’ll update this page when we have more information.

INVESTIGATING almost 3 years ago - at 11/07/2022 04:26PM

We are currently investigating an issue where some MSPs/resellers are experiencing issues logging in to their KMSAT consoles. We’ll update this page when we have more information.

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