Outage in Kustomer
Reported Third Party Event - WhatsApp
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Kustomer has redriven affected messages and Meta has resolved their status page for the component affecting WhatsApp within Kustomer: https://metastatus.com/whatsapp-business-api
For any questions or concerns please reach out to support@kustomer.com
We are continuing to monitor the situation with WhatsApp and other meta products that may cause message delays. For updates please see: https://metastatus.com/
Please expect further updates within the next 3 hours, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
Kustomer is aware of an event reported by one of our third party vendors affecting WhatsApp Messages that may cause latency within the platform. For updates please see: https://metastatus.com/
Our team is monitoring the incident, and working with the vendor where possible to resolve the issue. Please expect further updates within the next 3 hours, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
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