Outage in Liquid Web

Acronis Incident, affecting Backup and/or Restore operations, C2C

Resolved Minor
March 22, 2023 - Started about 1 year ago - Lasted about 9 hours
Official incident page

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Outage Details

Acronis, our 3rd party vendor, has alerted us of an issue as with the Acronis Backup Cloud datacenter being degraded. The Acronis Cloud team is working on the issue resolution. At this point in time service impact is limited to the potential to be unable to reach Acronis Backup Gateway and C2C. Affecting backup and/or restore operations and C2C.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/22/2023 05:24PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 03/22/2023 08:46AM

Acronis, our 3rd party vendor, has alerted us of an issue as with the Acronis Backup Cloud datacenter being degraded. The Acronis Cloud team is working on the issue resolution. At this point in time service impact is limited to the potential to be unable to reach Acronis Backup Gateway and C2C. Affecting backup and/or restore operations and C2C.

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