Outage in Liquid Web

Acronis Incident, affecting Backup and/or Restore operations, C2C

Resolved Minor

March 22, 2023 - Started about 3 years ago - Lasted about 9 hours
Official incident page

Incident Report

Acronis, our 3rd party vendor, has alerted us of an issue as with the Acronis Backup Cloud datacenter being degraded. The Acronis Cloud team is working on the issue resolution. At this point in time service impact is limited to the potential to be unable to reach Acronis Backup Gateway and C2C. Affecting backup and/or restore operations and C2C.

Components affected

Liquid Web DC2 - LAN Liquid Web DC3 - LAN Liquid Web DC4 - PHX Liquid Web EU - AMS

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/22/2023 05:24PM

This incident has been resolved.

INVESTIGATING about 3 years ago - at 03/22/2023 08:46AM

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