Outage in Livestorm

Unable to register to events - Error 500 when attempting

Resolved Minor

January 10, 2022 - Started about 4 years ago - Lasted 3 months
Official incident page

Incident Report

We have identified an issue with the registration page where participants currently cannot register to events and are instead obtaining an error 500. We are investigating, and will update as soon as we have new information on this.

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Latest Updates ( sorted recent to last )

RESOLVED about 4 years ago - at 01/10/2022 12:33PM

The incident has now been resolved. This issue should no longer occur.
The team is still monitoring the results to ensure there are no further issues. Thank you for your patience and understanding.

MONITORING about 4 years ago - at 01/10/2022 12:24PM

A fix has been implemented and the team is currently monitoring the results.
The situation will gradually be going back to a normal state.

IDENTIFIED about 4 years ago - at 01/10/2022 11:54AM

The team is still actively looking for a solution to the issue. We will keep you posted as we make progress

INVESTIGATING about 4 years ago - at 01/10/2022 11:39AM

We have identified an issue with the registration page where participants currently cannot register to events and are instead obtaining an error 500.

We are investigating, and will update as soon as we have new information on this.

Latest Livestorm outages

Event list degraded - 10 days ago

Events List degraded - 11 days ago

Event Duplication Failing - 16 days ago

Degraded Performance Related to Session Roles & Permissions - about 2 months ago

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