Outage in Livestorm
Some attendees unable to complete event registration
Resolved MajorIncident Report
Summary AI Generated
Livestorm experienced a 24-minute incident where some attendees were unable to complete event registration, with the "Receive access link" button failing to complete the sign-up process. Already-registered attendees and their existing access links remained unaffected, and no data was lost. The issue was identified, fixed, and event registration was fully restored to normal operation.
We have identified an issue that prevented some attendees from completing registration on Livestorm event registration pages. During the affected period, clicking the "Receive access link" button did not complete the sign-up. Already-registered attendees and their access links were not affected, and no data was lost.
We have identified the cause and applied a fix. Registration is being restored, and we are monitoring to confirm full recovery. We'll post an update shortly.
We apologize for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/11/2026 12:34PM
This incident has been resolved. Event registration is fully operational, and all attendees can register and receive their access link normally. Already-registered attendees were unaffected and no data was lost.
We apologize for the disruption and appreciate your patience.
MONITORING
2 days ago - at 06/11/2026 12:33PM
A fix has been deployed and event registration is now working normally. Attendees can complete registration and receive their access link as expected. We are monitoring closely to confirm everything remains stable.
Thank you for your patience.
IDENTIFIED
2 days ago - at 06/11/2026 12:14PM
We have identified an issue that prevented some attendees from completing registration on Livestorm event registration pages. During the affected period, clicking the "Receive access link" button did not complete the sign-up. Already-registered attendees and their access links were not affected, and no data was lost.
We have identified the cause and applied a fix. Registration is being restored, and we are monitoring to confirm full recovery. We'll post an update shortly.
We apologize for the inconvenience.
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