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Outage in Livestorm

Elevated Errors Affecting Platform Access

Resolved Minor
May 27, 2026 - Started 17 days ago - Lasted 29 minutes
Official incident page

Incident Report

Summary AI Generated

Livestorm experienced a 29-minute service disruption where users encountered 503 Service Temporarily Unavailable errors when trying to access the platform. The issue was caused by a change introduced during a Kubernetes cluster upgrade that disrupted internal cluster connectivity. The incident was resolved by applying remediation measures to restore service availability and normal platform operations.

We are currently investigating an issue causing some users to encounter a 503 Service Temporarily Unavailable error when accessing the platform. Our team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 05/27/2026 03:33PM

This incident has been resolved. Service availability has been fully restored, and monitoring confirms that the platform is operating normally.

The disruption was caused by a change introduced during a Kubernetes cluster upgrade, which affected internal cluster connectivity. We will continue reviewing the incident to prevent similar occurrences in the future.

We apologize for the inconvenience.

MONITORING 17 days ago - at 05/27/2026 03:24PM

The remediation has been applied and service availability has been restored.

We are monitoring the platform closely to ensure that internal connectivity remains stable and that no further disruptions occur following the Kubernetes cluster upgrade issue.

IDENTIFIED 17 days ago - at 05/27/2026 03:22PM

A change introduced during a Kubernetes cluster upgrade disrupted internal connections within our infrastructure, resulting in service unavailability.

We are currently evaluating a rollback to restore connectivity and resume normal service as quickly as possible. We will provide another update as soon as remediation is underway.

INVESTIGATING 17 days ago - at 05/27/2026 03:08PM

We are currently investigating an issue causing some users to encounter a 503 Service Temporarily Unavailable error when accessing the platform.

Our team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available.

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