Outage in Livestorm
Speakers unable to turn on camera/microphone or join the stage
Resolved MinorIncident Report
Summary AI Generated
On November 9, 2026, a 44-minute incident prevented some speakers in Livestorm live sessions from enabling their camera or microphone or joining the stage, while attendees could still join and watch. The issue was traced to a recent platform update, which was rolled back to resolve it. Sessions running between approximately 10:36–12:16 CET may have been affected, and impacted users are advised to contact Livestorm support.
We're investigating reports that some speakers can't turn on their camera or microphone, or can't join the stage, in live sessions. Attendees can still join and watch. Our team is working on it, and we'll post an update within the hour.
If you're affected right now: rejoin the room, and turn off any virtual background before enabling your camera. This helps in some cases.
Components affected
Livestorm appTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 11/09/2026 11:16AM
This incident is resolved. We rolled back the update that caused it, and speakers can turn on their camera and microphone and join the stage normally again.
The issue started at about 10:36 CET on November 9. If you were live during that time and your session or replay was affected, please contact our support team.
We're sorry for the disruption to your events.
IDENTIFIED
5 days ago - at 11/09/2026 10:39AM
We've identified the cause of the issue preventing some speakers from turning on their camera or microphone, or joining the stage. We're rolling back a recent update to fix it. We'll post another update once the rollback is complete.
Until then, if you're affected: leave and rejoin the room, and turn off any virtual background before enabling your camera.
INVESTIGATING
5 days ago - at 11/09/2026 10:34AM
We're investigating reports that some speakers can't turn on their camera or microphone, or can't join the stage, in live sessions. Attendees can still join and watch. Our team is working on it, and we'll post an update within the hour.
If you're affected right now: rejoin the room, and turn off any virtual background before enabling your camera. This helps in some cases.
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