Outage in Livestorm
Login with Google or Microsoft SSO is currently failing
Resolved MinorIncident Report
Summary AI Generated
Livestorm experienced a 17-minute outage where Google and Microsoft SSO login attempts were failing silently. The issue was caused by recent changes made to strengthen reCAPTCHA security that unintentionally disrupted SSO authentication. The problem was resolved by rolling back the problematic changes, restoring normal SSO login functionality.
We have identified an issue causing login attempts via Google SSO and Microsoft SSO to fail silently.
Our team is actively investigating the root cause and working to mitigate the issue as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 05/19/2026 08:28AM
The issue affecting Google and Microsoft SSO login has been resolved following the rollback.
We have confirmed that SSO authentication is functioning as expected.
MONITORING
8 days ago - at 05/19/2026 08:27AM
The rollback has been completed, and SSO login via Google and Microsoft is now functioning as expected.
We are continuing to monitor the situation closely to ensure the issue is fully resolved.
IDENTIFIED
8 days ago - at 05/19/2026 08:23AM
We have identified the cause of the issue: recent changes made to strengthen reCAPTCHA security introduced an unintended side effect that disrupted SSO login.
We are rolling back these changes and continuing to monitor the situation closely.
INVESTIGATING
8 days ago - at 05/19/2026 08:15AM
We have identified an issue causing login attempts via Google SSO and Microsoft SSO to fail silently.
Our team is actively investigating the root cause and working to mitigate the issue as quickly as possible.
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