Outage in LogMeIn GoTo APIs

GoToConnect API - Realtime API delayed or missing events

Resolved Minor
February 18, 2022 - Started about 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

There was a temporary disruption in the service for Realtime API from 21:30 to 22:00 UTC which could have resulted in missing events in that period. Our engineers have corrected the issue and we have confirmed that all services are functional. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future reoccurrence.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/18/2022 10:28PM

There was a temporary disruption in the service for Realtime API from 21:30 to 22:00 UTC which could have resulted in missing events in that period.

Our engineers have corrected the issue and we have confirmed that all services are functional.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future reoccurrence.

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