Outage in LogMeIn

[GoTo Pro/Central] - Users unable to connect to their machines

Resolved Minor
August 25, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are actively investigating reports that some Central and Pro customers may be experiencing issues connecting to their machines. Our engineers are working to resolve the issue and will provide another update shortly.
Components affected
LogMeIn Pro/Central
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 08/25/2022 05:16PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED over 1 year ago - at 08/25/2022 05:07PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 08/25/2022 04:08PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 08/25/2022 03:42PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.

INVESTIGATING over 1 year ago - at 08/25/2022 03:21PM

We are actively investigating reports that some Central and Pro customers may be experiencing issues connecting to their machines.
Our engineers are working to resolve the issue and will provide another update shortly.

Latest LogMeIn outages

Central/Pro - Users might be unable to log in - 2 months ago
GoToMyPC and LogMeIn Pro & Central - Outbound MFA SMS delayed or not delivered - 7 months ago
Hamachi - Unable to connect - 9 months ago
GoToMyPC - Unable to start remote sessions - 10 months ago
GoToMyPC - Web page unavailable - 10 months ago

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