Outage in Luno
Public Holiday Reminder - Withdrawal Request will take longer than usual in Malaysia
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Outage Details
The 1st of February 2023 is a public holiday in Kuala Lumpur, Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until 2nd February 2023.
Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.
Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/02/2023 02:07AM
This incident has been resolved.
IDENTIFIED
over 2 years ago - at 01/30/2023 08:29AM
The 1st of February 2023 is a public holiday in Kuala Lumpur, Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until 2nd February 2023.
Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.
Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
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