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The global disturbance is over and errors on :
- "Secure mode: The card is not compatible with 3DSecure" / 101399
- "Transaction blocked by Fraud Policy" / 008500
Are no longer present.
Remains under investigation on our PSP side, some disturbance on 3DS1 fallback scenarios with error : "Secure mode: The 3DSecure authentication has failed" / 101301"
We will keep you informed.
You may experience :
- "Secure mode: The card is not compatible with 3DSecure" / 101399
- "Transaction blocked by Fraud Policy" / 008500
- "Secure mode: The 3DSecure authentication has failed" / 101301
Errors on payments since 08:00 AM UTC.
These disturbances are due to an issue with our PSP component.
• Who is affected: Anyone on the SANDBOX environment.
• Payment types affected:
- Web / Direct / Preauthorization payins
Investigations are ongoing on our PSP side, we will keep you informed.
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