Outage in Mangopay

[PRODUCTION] Fee Application Error on some Transactions

Resolved Minor
March 18, 2024 - Started about 2 months ago - Lasted about 21 hours
Official incident page

Need to monitor Mangopay outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Mangopay, and never miss an outage again.
Start Free Trial

Outage Details

You may have observed discrepancies in the fees applied to certain transaction amounts. We will be processing recalls for these transactions, and upon receipt of these recalls, we will reprocess the transactions with the correct amounts.
Components affected
Mangopay MANGOPAY Production API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/19/2024 09:47AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/18/2024 12:50PM

You may have observed discrepancies in the fees applied to certain transaction amounts. We will be processing recalls for these transactions, and upon receipt of these recalls, we will reprocess the transactions with the correct amounts.

The easiest way to monitor Mangopay and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime