This chart provides user-reported problems for Media Temple in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Media Temple status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Media Temple outages.
Major · started 3 months ago
(mt) Media Temple Chat/Phone Support - High Wait Times
We are currently experiencing high call and chat volume resulting in extended wait times. We apologize for the delay and look forward to assisting you as soon as possible. Please Note: At this time, GoDaddy customer support cannot assist Media Temple customers. We apologize for any inconvenience.
Major Resolved · about 16 hours ago · lasted about 2 hours
(mt) Media Temple Support Account Management Interruption
We are currently experiencing a network interruption here at (mt) Media Temple Headquarters. This is affecting our ability at the moment to access our account management system which we use to pull up customer information in order to provide support. At this time, we are actively working to resolve this and restore our internal network connectivity as soon as possible. Thank you for your understanding in this matter. Symptoms: • Inability for (mt) support to access customer information.
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Major Resolved · 14 days ago · lasted 18 minutes
(mt) Media Temple Support Account Management and Network Interruption
We are currently experiencing a network interruption here at (mt) Media Temple Headquarters. This is affecting our ability at the moment to access our account management system which we use to pull up customer information in order to provide support. This issue may also affect your connectivity to some services. At this time, we are actively working to resolve this and restore our internal network connectivity as soon as possible. Thank you for your understanding in this matter. Symptoms: • Inability for (mt) support to access customer information. • Inability to access web, FTP, or SSH. • Intermittent DNS resolution
Major Resolved · 19 days ago · lasted 19 days
(mt) Media Temple Network Interruption
(mt) Engineers are currently mitigating an issue with the (mt) Media Temple network, which may affect your connectivity to some services. (mt) Engineers are currently working on bringing this back to optimal performance. We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution. Symptoms: • Inability to access web, FTP, or SSH. • Intermittent DNS resolution
Minor Resolved · about 2 months ago · lasted about 2 hours
(mt) Media Temple Chat Support Temporarily Unavailable
At this time, chat support may be unavailable for some customers via the AccountCenter. We are currently investigating the matter, and anticipate a quick resolution. If you need urgent assistance from our support team, please open a new support request via the (mt) AccountCenter. You may also reach us toll-free at 877-578-4000. For information on how to open a support request, please see the following (mt) Community article. How Do I Submit a Support Request? https://mediatemple.net/community/products/dv/204405284/how-do-i-submit-a-support-request We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution. Symptoms: • Inability to initiate chat support from the AccountCenter.
Minor Resolved · 3 months ago · lasted about 3 hours
Shared Hosting Service Interruption
(mt) Engineers are currently working on an issue affecting web accessibility for customers on Shared Hosting which is resulting in some sites on Shared Hosting loading to 503 errors. We are actively working on getting this issue resolved as soon as possible. We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution. Symptoms: • Inability to access web.
Minor Resolved · 4 months ago · lasted about 7 hours
(mt) Media Temple Network Interruption
(mt) Engineers are currently mitigating an issue with the (mt) Media Temple network, which may affect your connectivity to some services. (mt) Engineers are currently working on bringing this back to optimal performance. We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution. Symptoms: • Inability to access web, FTP, or SSH. • Intermittent DNS resolution
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