Check the stats and details of the latest MessageXchange outages and issues
Minor Resolved · started 5 months ago
Single Touch Payroll: MessageXchange is experiencing some errors when sending submissions to the ATO. MessageXchange is continuing to re-send these messages and is in communication with the ATO to resolve this issue. If your messages are still pending after three business days, please contact our support team to investigate further.
Minor Resolved · started 6 months ago
We are currently experiencing delays and slow processing on some messages. This is being investigated.
Minor Resolved · started 11 months ago
We are investigating an issue affecting the MessageXchange Beta Test environment. This does not affect any functionality on Production.
Minor Resolved · started 12 months ago
Some users may find the www.messagexchange.com site, ebms and SFTP services are unreachable. We are investigating the issue.
Minor Resolved · started about 1 year ago
MessageXchange web site was unreachable
An incident caused our www platform to be unreachable for several minutes. It is now up, but this may have caused delayed some messages, and portal and FormXchange access was disrupted. We apologise for any inconvenience. We are investigating the cause.
Minor Resolved · started about 1 year ago
We are investigating an issue affecting some users on the MessageXchange portal. This may cause slow response times on some pages. We will update with more information shortly.
Minor Resolved · started over 1 year ago
EBMS pull requests issue
An issue is affecting EBMS pull requests. This is being investigated.
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