This chart provides user-reported problems for MessageXchange in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official MessageXchange status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last MessageXchange outages.
Major Resolved · 9 days ago · lasted about 4 hours
Issue affecting MessageXchange
We are investigating an issue affecting the Messagexchange service, and will update with more information shortly.
Minor Resolved · about 2 months ago · lasted about 2 hours
We have an issue that may affect some user sessions and messages to our www2 instance. This is being investigated by our cloud provider.
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Minor Resolved · 3 months ago · lasted about 2 hours
MessageXchange web site and endpoints may be unreachable
You may experience sporadic issues connecting to some MessageXchange endpoints and web pages. We are investigating.
Minor Resolved · started 9 months ago
Single Touch Payroll: MessageXchange is experiencing some errors when sending submissions to the ATO. MessageXchange is continuing to re-send these messages and is in communication with the ATO to resolve this issue. If your messages are still pending after three business days, please contact our support team to investigate further.
Minor Resolved · started 10 months ago
Message processing delays
We are currently experiencing delays and slow processing on some messages. This is being investigated.
Minor Resolved · started about 1 year ago
Beta test environment is unreachable
We are investigating an issue affecting the MessageXchange Beta Test environment. This does not affect any functionality on Production.
Minor Resolved · started over 1 year ago
Issue affecting MessageXchange
Some users may find the www.messagexchange.com site, ebms and SFTP services are unreachable. We are investigating the issue.
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