Outage in MessageXchange

SSCC label barcode issue

Resolved Major
March 24, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue affecting printing of SSCC label barcodes. We are working to resolve this as a priority.
Components affected
MessageXchange FormXchange

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/25/2024 12:27AM

This incident has been resolved.

MONITORING over 1 year ago - at 03/24/2024 11:09PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 03/24/2024 10:17PM

We are investigating an issue affecting printing of SSCC label barcodes. We are working to resolve this as a priority.

Latest MessageXchange outages

Issue with AS2 MDNs - 4 months ago
Delays to some AS2 messages - about 1 year ago
MessageXchange www2 issue - about 2 years ago

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