Outage in MessageXchange

SSCC label barcode issue

Resolved Major
March 24, 2024 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue affecting printing of SSCC label barcodes. We are working to resolve this as a priority.
Components affected
MessageXchange FormXchange
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 03/25/2024 12:27AM

This incident has been resolved.

MONITORING 12 months ago - at 03/24/2024 11:09PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 03/24/2024 10:17PM

We are investigating an issue affecting printing of SSCC label barcodes. We are working to resolve this as a priority.

Latest MessageXchange outages

Delays to some AS2 messages - 7 months ago
MessageXchange www2 issue - over 1 year ago
www3 unreachable; portal errors; messages delayed - over 1 year ago
Slow message processing for some messages on MessageXchange - over 1 year ago
Message wait time - over 1 year ago

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