Outage in Mode

Newly created and cloned reports are not discoverable in all Collections

Resolved Minor
September 01, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue where newly created/cloned reports are not being saved to My Work, Personal or any other Collection. It can only be found via the Recently Viewed tab. We are working to address this. This should not affect the API.
Components affected
Mode Site and API
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 09/01/2022 11:18PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 09/01/2022 11:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 09/01/2022 07:14PM

We are currently investigating an issue where newly created/cloned reports are not being saved to My Work, Personal or any other Collection. It can only be found via the Recently Viewed tab. We are working to address this.

This should not affect the API.

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