Outage in Motive

Safety Video Delays

Resolved Minor
June 14, 2023 - Started 11 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Dear Motive Customer, We recently experienced an issue with our Safety Video Events pipeline. The problem has been fixed, and all services are now fully operational. However, there may still be some delays in data delivery as our teams work through the backlog. No events or data were lost during this time. We apologize for any inconvenience caused and will continue to provide updates on our progress. Thank you for your understanding.
Components affected
Motive Video Recall and Safety Video Events
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/14/2023 03:42PM

Dear Valued Customer,

We are pleased to inform you that all services have been fully restored and are now functioning properly. We sincerely apologize for any inconvenience caused and greatly appreciate your patience during this time.

Thank you for your understanding and continued support.

MONITORING 11 months ago - at 06/14/2023 06:48AM

Dear Motive Customer,

We recently experienced an issue with our Safety Video Events pipeline. The problem has been fixed, and all services are now fully operational. However, there may still be some delays in data delivery as our teams work through the backlog. No events or data were lost during this time.

We apologize for any inconvenience caused and will continue to provide updates on our progress.

Thank you for your understanding.

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