Outage in New Relic

Login and UI Irregularities in US and EU Regions

Resolved Minor
August 08, 2023 - Started 9 months ago - Lasted 40 minutes
Official incident page

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Outage Details

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Components affected
New Relic Alerts UI : Europe New Relic Serverless UI : US New Relic Browser UI : Europe New Relic Dashboards UI : US New Relic APM UI : Europe New Relic Browser UI : US New Relic Mobile UI : US New Relic Mobile UI : Europe New Relic Logs UI : US New Relic Incident Intelligence : Europe New Relic Incident Intelligence : US New Relic Infrastructure UI : Europe New Relic Dashboards UI : Europe New Relic Serverless UI : Europe New Relic Synthetics UI : US New Relic Proactive Detection : Europe New Relic Proactive Detection : US New Relic Synthetics UI : Europe New Relic AWS Lambda Integration : Europe New Relic AWS Lambda Integration : US New Relic Logs UI : Europe New Relic APM UI : US New Relic Infrastructure UI : US New Relic Alerts UI : US
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/08/2023 07:17PM

Between 18:28 UTC and 19:00 UTC on August 8th, some customers in the US and EU regions may have encountered errors when attempting to log in to the New Relic platform or load some pages in the UI.
 
We have investigated and resolved this issue and the above services have returned to normal operation.

MONITORING 9 months ago - at 08/08/2023 07:04PM

Some customers may notice recovery of affected services at this time, including login and UI. Some customers may continue to experience residual issues loading UI elements while services return to normal operation.

INVESTIGATING 9 months ago - at 08/08/2023 06:49PM

Some customers in the US and EU regions may be encountering errors when attempting to log in to the New Relic platform or load some pages in the UI.

INVESTIGATING 9 months ago - at 08/08/2023 06:38PM

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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