Outage in Nexcess

Email Services Degraded

Resolved Major
February 18, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

Users of our Premium Business Email services are reporting issues with logging in at this time. Our teams are currently working to identify the root cause of this issue. As we have additional info we will provide updates here. You may also check out the rackspace statuspage for more information. https://status.apps.rackspace.com/index/viewincidents?group=100&start=1676696400 We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Components affected
Nexcess Email
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/20/2023 10:30AM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 02/18/2023 07:06PM

Users of our Premium Business Email services are reporting issues with logging in at this time. Our teams are currently working to identify the root cause of this issue. As we have additional info we will provide updates here.
You may also check out the rackspace statuspage for more information. https://status.apps.rackspace.com/index/viewincidents?group=100&start=1676696400

We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

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