Outage in Octopus Deploy

AWS authentication issue for customers using the "Run an AWS CLI Script" step

Resolved Minor
May 31, 2023 - Started 11 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an AWS authentication issue affecting Cloud customers using the "Run an AWS CLI Script" step
Components affected
Octopus Deploy Octopus Cloud
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/02/2023 04:27AM

We are marking this issue as resolved. A fix has rolled out to customers.

MONITORING 11 months ago - at 06/01/2023 12:28PM

A fix is being deployed to our Cloud instances during their maintenance windows.

If you require the fix immediately, please contact support@octopus.com to arrange this.

IDENTIFIED 11 months ago - at 05/31/2023 12:29PM

We have identified an issue with AWS credentials not being passed while using the AWS CLI Script step.

An issue has been raised and workaround is available, more details can be found here - https://github.com/OctopusDeploy/Issues/issues/8177

Please use the workaround until a patch is released.

Contact support@octopus.com with any questions and we'll be happy to help.

INVESTIGATING 11 months ago - at 05/31/2023 11:49AM

We are currently investigating an AWS authentication issue affecting Cloud customers using the "Run an AWS CLI Script" step

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