Outage in Olark

Incident Alerted

Resolved Minor
September 28, 2022 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Components affected
Olark Transcripts
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 09/28/2022 10:36PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 09/28/2022 10:07PM

We're investigating issues with transcripts and dashboard data loading, as well as slow messaging in our beta agent console. We'll update here as soon as we know more.

INVESTIGATING over 1 year ago - at 09/28/2022 10:00PM

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

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