Outage in Onfido

Identity report with increased TaT for USA jurisdiction

Resolved Minor

March 01, 2024 - Started 2 months ago - Lasted 27 minutes
Official incident page

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Outage Details

We are currently investigating the issue.

Components affected

Onfido Identity Enhanced

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 03/01/2024 10:42AM

This incident has been resolved.

MONITORING 2 months ago - at 03/01/2024 10:24AM

Found the root cause. TaT are back to normal.

INVESTIGATING 2 months ago - at 03/01/2024 10:16AM

We are currently investigating the issue.

Latest Onfido outages

webhook delivery degradation - about 1 month ago

Known Faces Degraded request times - about 2 months ago

Unable to create checks in EU - about 2 months ago

Increased latency on check processing - about 2 months ago

Delays in check processing - 3 months ago

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