Is Onfido Down? What is the current status?

Onfido status is operational
We checked the Onfido status page
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Latest Onfido outages, issues and problems

Minor December 06, 2023 · lasted about 4 hours

Limited delays in check processing

We've currently experiencing issues that are negatively impacting latency on check completion. Our next update will be in 15 minutes. Thank you for your patience.

More details & updates

Minor November 25, 2023 · lasted 22 minutes

Watchlist Full partial outage

We're experiencing issues contacting one of Onfido's data partner for Watchlist Full, starting from the 25 November 2023, 15:33 UTC. As a result, Watchlist Full reports will not complete and remai...

More details & updates

Minor November 08, 2023 · lasted about 3 hours

Degraded upload video experience

We are currently investigating this issue.

More details & updates

Minor November 02, 2023 · lasted 32 minutes

Increased latency on document check processing

We're currently experiencing issues that are negatively impacting latency on document check processing. Our next update will be in 15 minutes. Thank you for your patience.

More details & updates

We have registered 118 issues and outages in Onfido since we started monitoring on June 03, 2021.
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Major October 26, 2023 · lasted about 4 hours

Dashboard in EU in partially unavailable

The Dashboard in EU is unavailable and will report errors when running searches. We are investigating

More details & updates

Minor October 24, 2023 · lasted about 1 hour

Webhooks delivery delayed

We observe that the delivery of the webhook is late.

More details & updates

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Users reports for Onfido in the last 12 hours

Onfido outages or issues in the last 30 days

Nov 08, 2023
1 outage
Nov 09, 2023
No Outages
Nov 10, 2023
No Outages
Nov 11, 2023
No Outages
Nov 12, 2023
No Outages
Nov 13, 2023
No Outages
Nov 14, 2023
No Outages
Nov 15, 2023
No Outages
Nov 16, 2023
No Outages
Nov 17, 2023
No Outages
Nov 18, 2023
No Outages
Nov 19, 2023
No Outages
Nov 20, 2023
No Outages
Nov 21, 2023
No Outages
Nov 22, 2023
No Outages
Nov 23, 2023
No Outages
Nov 24, 2023
No Outages
Nov 25, 2023
1 outage
Nov 26, 2023
No Outages
Nov 27, 2023
No Outages
Nov 28, 2023
No Outages
Nov 29, 2023
No Outages
Nov 30, 2023
No Outages
Dec 01, 2023
No Outages
Dec 02, 2023
No Outages
Dec 03, 2023
No Outages
Dec 04, 2023
No Outages
Dec 05, 2023
No Outages
Dec 06, 2023
1 outage
Dec 07, 2023
No Outages

Stats for Onfido issues in the last 30 days

Number of Incidents

3 issues

Last incident

1 days ago

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Canada (ca.onfido.com)
OK
Europe (onfido.com)
OK
JS SDK Services
OK
USA (us.onfido.com)
OK
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Frequently Asked Questions

Is Onfido down right now? What is Onfido current status?
Onfido seems to be up and running. We've updated the status less than a minute ago.
Was Onfido down today?
Onfido is up and running now. In the last 24 hours there was 0 outages.
When was the last Onfido outage?
Onfido last outage was on December 06, 2023 with the title "Limited delays in check processing"
Onfido not working for you? Having issues and need support?
How can I monitor Onfido outages?
Why use IsDown instead of Onfido status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
How IsDown compares to DownDetector?
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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