Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Onfido status. Is Onfido down right now?

Onfido status updated

Is Onfido down?

Onfido is working normally

IsDown last checked Onfido status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jun 2021 · 184 incidents caught · 24 components tracked in real-time

Not working for you?

IsDown
Try free — no credit card

Onfido service health over the last 24 hours

This chart shows the number of user-reported issues for Onfido service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Onfido Outage Map

Onfido outage map showing where users report when Onfido is down

See where users report Onfido is down. The map shows recent Onfido outages from around the world.

Onfido Outage Map

Monitor Onfido status and outages

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Downtime health for the last 90 days

In the last 90 days, Onfido had 10 incidents (9 major outages and 1 minor incident) with a median duration of 1 hour 5 minutes.

Total
10

Incidents

Critical
9

Major Outages

Warning
1

Minor Incidents

Duration
1 hour

Median Resolution

Latest Onfido outages detected by IsDown

Check Onfido status history below. IsDown detects when Onfido is down, tracking both official outages and user-reported issues.

about 2 hours
Document report and Autofill not being processed in US
Jan 21, 2026 at 11:05 AM
about 1 hour
Document processing delayed processing
Jan 07, 2026 at 02:27 PM
8 minutes
Issues when processing facial checks in Europe region
Jan 07, 2026 at 02:01 PM
about 2 hours
Facial similarity delayed processing
Jan 07, 2026 at 02:00 PM
about 3 hours
Severe service disruption across the platform in EU
Jan 07, 2026 at 01:13 PM
29 minutes
Errors when processing checks in Canada region
Dec 19, 2025 at 10:35 AM
about 1 hour
Degraded performance of QES and Evidence File products
Dec 18, 2025 at 11:26 AM
15 minutes
Delays on Dashboard
Dec 09, 2025 at 01:33 PM
about 1 hour
Unable to create reports in EU
Dec 09, 2025 at 11:15 AM
about 1 hour
High flagging rate for Document Video Reports
Nov 14, 2025 at 01:22 PM
Sign up to check more outage history

Get alerts when Onfido is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Onfido Components Status

Check if any Onfido component is down. View the current status of 4 services and regions.

Component Status Details
Canada (ca.onfido.com) status OK View details
Europe (onfido.com) status OK View details
JS SDK Services status OK View details
USA (us.onfido.com) status OK View details

About Onfido Status and Outage Monitoring

IsDown has monitored Onfido continuously since June 2021, tracking this Identity & Authentication for 5 years. Over that time, we've documented 184 outages and incidents, averaging 3.3 per month. When Onfido goes down, incidents typically resolve within 70 minutes based on historical data.

We monitor Onfido's official status page across 24 components organized into 4 groups. IsDown interprets Onfido statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.

When Onfido is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.

Engineering and operations teams rely on IsDown to track Onfido status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown Monitors Onfido

IsDown checks Onfido's status page every few minutes, across all 24 components. We combine official status data with user reports to detect when Onfido is down, often before the vendor announces it.

When Onfido status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.

Start Monitoring for Free
Onfido status monitoring dashboard

What you get when monitoring Onfido with IsDown

Track Onfido incidents and downtimes by severity

IsDown checks Onfido official status page for major/minor outages or downtimes. A major outage is when Onfido experiences a critical issue that severely affects one or more services/regions. A minor incident is when Onfido experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Onfido outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Onfido

Onfido and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Onfido outages and downtimes

IsDown collects all information from the outages published in Onfido status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Onfido maintenance events

Onfido publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Onfido outages that impact your business

IsDown monitors Onfido and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Monitor Onfido Alongside All Your Dependencies

Onfido is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.

One Dashboard

Monitor Onfido health alongside all your other vendors in a single view.

Smart Alerts

Get notified when Onfido is down. Filter by severity to skip noise.

20+ Integrations

Route Onfido outage alerts to Slack, Teams, PagerDuty, or webhooks.

Status Page

Share Onfido service status with your team or customers on a branded page.

Start Monitoring for Free

Onfido Downdetector vs IsDown

Looking for Onfido outage alerts like Downdetector? IsDown monitors Onfido's official status page for verified incident data, not just user reports. Know exactly when Onfido is down, which components are affected, and when service health is restored. Here's why official Onfido status monitoring beats crowdsourced detection:

Features
Downdetector
Official Onfido status page monitoring. Know when Onfido is down with real time incident details.
Monitor 5,420+ services including Onfido in a single dashboard.
Instant Onfido outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring: Onfido official status plus user reports for early outage detection.
Maintenance feed for Onfido
Granular alerts filtering by Onfido components and regions.
Monitor Onfido Status with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Onfido down today?

Onfido isn't down. You can check Onfido status and incident details on the top of the page. IsDown continuously monitors Onfido official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Onfido status?

Onfido is currently operational. You can check Onfido status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Onfido outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Onfido down today or just slow?

Currently there's no report of Onfido being slow. Check on the top of the page if there are any reported problems by other users.

How are Onfido outages detected?

IsDown monitors the Onfido official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Onfido having an outage right now?

Onfido last outage was on January 21, 2026 with the title "Document report and Autofill not being processed in US"

How to check if Onfido is down?

Why use IsDown to monitor Onfido instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Onfido and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Onfido?

IsDown and DownDetector help users determine if Onfido is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Onfido's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Latest Articles from our Blog

Cloud Provider Status Report - December 2025

Cloud Provider Status Report - December 2025

Monthly status report for cloud providers in December 2025. Official incidents and IsDown-detected issues for AWS, Azure, DigitalOcean, and more.
GitHub Outage Tracker: 5 Real-Time Monitoring Methods

GitHub Outage Tracker: 5 Real-Time Monitoring Methods

Track GitHub outages before they kill your CI/CD. Compare official status pages, API monitoring, crowdsourced alerts, and automated GitHub outage tracker tools.
Why Every MSP Needs Centralized SaaS Monitoring

Why Every MSP Needs Centralized SaaS Monitoring

Stop losing clients during vendor outages. Learn how MSP SaaS monitoring eliminates blind spots when Microsoft 365, AWS, or Slack go down.
Blameless Postmortem: Foundation of Site Reliability

Blameless Postmortem: Foundation of Site Reliability

Master blameless postmortem culture to build resilient systems. Learn how removing fault improves incident response and team collaboration.
Building Your DORA Register: Map Critical ICT Third-Party Providers

Building Your DORA Register: Map Critical ICT Third-Party Providers

Learn how to build a DORA register to map and monitor critical ICT third-party providers. Get practical steps for compliance and risk management.
Stop Manual Checks: Automating DORA Compliance for Cloud Dependencies

Stop Manual Checks: Automating DORA Compliance for Cloud Dependencies

Learn how to automate DORA third-party risk management for cloud dependencies. Stop manual checks and ensure compliance with proven automation strategies.
View all articles

Monitor Onfido status and get alerts when it's down

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required