Is Onfido Down?
Onfido status is operational
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Latest Onfido Official Outages
We continuously monitor the official Onfido status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Onfido outages.
Minor Resolved · 14 days ago · lasted about 1 hour
Increased latency on check processing in the EU region
We've currently experiencing issues that are negatively impacting latency on check processing in the EU region. Our next update will be in 15 minutes. Thank you for your patience.
Minor Resolved · 27 days ago · lasted about 2 hours
The issue has been identified and a fix is being implemented. We will provide a further update at 14:10
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Minor Resolved · about 1 month ago · lasted 35 minutes
Degradation of service on check times
We have implemented a fix for this issue. We are monitoring closely to make sure issue has been resolved and everything is working as expected. Please bear with us while we get back on our feet and we appreciate your patience during this incident.
Minor Resolved · about 2 months ago · lasted about 3 hours
Increased latency on check processing in the EU instance
We've currently experiencing issues that are negatively impacting latency on check processing in the EU region. Our next update will be in 15 minutes. Thank you for your patience.
Minor Resolved · about 2 months ago · lasted 40 minutes
Increased latency on check processing in the EU region
We've currently experiencing issues that are negatively impacting latency on check processing in the EU region. Our next update will be in 15 minutes. Thank you for your patience.
Minor Resolved · 3 months ago · lasted about 1 hour
US Dashboard Problems
We're investigating reports that dashboard in our US region is currently unavailable to some users. We apologize for the inconvenience this causes, and we'll be back with an update shortly.
Minor Resolved · 4 months ago · lasted about 1 hour
Service impaired for Watchlist
We are currently investigating this issue
Onfido problems reported by users
User-reported problems for Onfido in the last 12 hours. It's a collection of user reports from different sources.
Onfido Components Status
Check the current status of the components
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What is Onfido?
Drive new customer acquisition, detect fraud, and satisfy KYC and AML compliance using identity verification that’s simple for everyone.
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Frequently Asked Questions
- Is Onfido down right now? What is Onfido current status?
- Onfido seems to be up and running. We've updated the status 1 minute ago.
- Was Onfido down today?
- Onfido is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Onfido, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Onfido and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Onfido outage? How can I monitor Onfido?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Onfido and get alerts in real-time when Onfido has outages.
- Why use IsDown instead of Onfido status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
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- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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- Just contact us, and we'll add it ASAP.
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