Outage in Onfido
UK eVisa: delayed reports and tasks
Resolved MinorIncident Report
Summary AI Generated
Onfido experienced a 38-minute outage affecting UK eVisa report and task completion due to a third-party provider failure. The issue was identified and traced to the external provider, which was restored shortly after. Full service resumed once the provider came back online.
We can't currently complete UK eVisa reports and tasks because of an outage of our provider.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/23/2026 01:56AM
Our services are operational again.
MONITORING
1 day ago - at 10/23/2026 01:47AM
The provider's services have been restored, our UK eVisas tasks are completing again.
IDENTIFIED
1 day ago - at 10/23/2026 01:22AM
We can't currently complete UK eVisa reports and tasks because of an outage of our provider.
Latest Onfido outages
IDR: provider issue causing delays on reports - 4 days ago
UK EVisa Government Service is down - about 1 month ago
Authorization errors in Public API - about 2 months ago
Web SDK Outage (all regions) - about 2 months ago
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