Outage in OpenText

Cloud Fax services North America is currently experiencing a degradation in service.

Resolved Minor
March 22, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

OpenText Fax2Mail and RightFax Connect customers may experience degraded service when receiving incoming fax transactions. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Fax2Mail - Production Messaging - RightFax Connect Tracking Number: IM3439515
Components affected
OpenText Production Messaging OpenText RightFax Connect OpenText Fax2Mail
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/22/2024 10:03PM

The following services were experiencing experience degraded service. The issue is now resolved. We appreciate your patience.

- Fax2Mail
- Production Messaging
- RightFax Connect

Tracking Number: IM3439515

INVESTIGATING about 1 month ago - at 03/22/2024 09:25PM

OpenText Fax2Mail and RightFax Connect customers may experience degraded service when receiving incoming fax transactions. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Fax2Mail
- Production Messaging
- RightFax Connect

Tracking Number: IM3439515

INVESTIGATING about 1 month ago - at 03/22/2024 08:27PM

OpenText Fax2Mail and RightFax Connect customers may experience degraded service when receiving incoming fax transactions. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Fax2Mail
- Production Messaging
- RightFax Connect

Tracking Number: IM3439515

INVESTIGATING about 1 month ago - at 03/22/2024 07:26PM

OpenText Fax2Mail and RightFax Connect customers may experience degraded service when receiving incoming fax transactions. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Fax2Mail
- Production Messaging
- RightFax Connect

Tracking Number: IM3439515

INVESTIGATING about 1 month ago - at 03/22/2024 06:27PM

OpenText Fax2Mail and RightFax Connect customers may experience degraded service when receiving incoming fax transactions. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Fax2Mail
- Production Messaging
- RightFax Connect

Tracking Number: IM3439515

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