OpenText status updated
OpenText is having a minor outage
Cloud Fax services may be experiencing service interruption
This chart shows the number of user-reported issues for OpenText service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where OpenText users are reporting performance issues or downtime. The map shows recent outages from around the world.
Top locations, last 24h:
See what users are saying about OpenText issues that impacted them and how they are affected by the outage.
unable to access website or links to files.
Can't send faxes, always get transmission error..
Cannot log in to open the portal.
NO INCOMING/OUTGOING FAX SINCE 1230.
sharon - Says it can't connect to the server.
Jeff - Open Text down for Pierce Co. WA in Tacoma WA.
Charles - Getting 403 Forbidden error on https://www.opentext.com.
CC - Doesn't load until multiple tries, creating a new fax takes minutes upon minutes instead of seconds. .
Barb - Unable to log into Ford Supplier Portal. Was able to do so successfully yesterday. .
In the last 90 days, OpenText had 43 incidents (12 major outages and 31 minor incidents) with a median duration of 6 hours 32 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 324 incidents since started monitoring OpenText status in January 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official OpenText outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
Core Fax Canada and North America are experiencing degradation in service. Backlogs exists. Teams...
|
Jan 13, 2026 at 10:33 PM UTC
|
about 3 hours |
|
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with som...
|
Jan 12, 2026 at 02:53 PM UTC
|
about 9 hours |
|
Some EMEA mailboxes in our Hosted Exchange environment are reporting mail search delays. Teams a...
|
Jan 09, 2026 at 04:05 PM UTC
|
3 days |
|
HEX is currently experiencing an issue with some mailboxes unable to connect to OWA or Outlook. T...
|
Jan 07, 2026 at 02:15 PM UTC
|
30 minutes |
|
We have received alerts indicating intermittent loading issues with the Core US application. The ...
|
Jan 06, 2026 at 10:47 PM UTC
|
about 1 hour |
|
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with Aus...
|
Jan 06, 2026 at 04:04 PM UTC
|
6 days |
|
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing issues with the w...
|
Jan 05, 2026 at 04:31 PM UTC
|
2 days |
|
The following services are unavailable. Teams are currently assembled and working to resolve the ...
|
Jan 05, 2026 at 11:21 AM UTC
|
about 2 hours |
|
An issue has been identified with Providerlink application. The team has been assembled and are w...
|
Jan 02, 2026 at 03:05 PM UTC
|
about 11 hours |
|
Multiple applications in OCP Core US are in a degraded state. Teams have been assembled to invest...
|
Dec 27, 2025 at 06:39 AM UTC
|
28 minutes |
IsDown aggregates scheduled maintenances for OpenText. Currently, there are 50 more maintenances scheduled.
Scheduled for January 20, 2026 at 06:00 PM EST · until 10:00 PM EST
Core Endpoint Backup Blue Vault will be undergoing planned upgrade maintenance on 20 January 2026 from 23:00 to 21 January 2026 at 03:00 UTC. Service will be unavailable during this timeframe. Tracking Number: C2242852
Scheduled for January 21, 2026 at 06:00 AM EST · until 10:00 AM EST
IOT/IDM Messaging Automotive will be undergoing Performance Testing on 21 January 2026 from 11:00 to 15:00 UTC. We do not anticipate any outage or degraded service to the production environment. If there are any network issues during the testing, ...
Scheduled for January 21, 2026 at 10:00 AM EST · until 02:00 PM EST
MailStore Cloud will be undergoing software maintenance on 21 January 2026 from 15:00 to 19:00 UTC. Service will be unavailable during this timeframe. Tracking Number: C2240486
Check the current status of the 23 components, services, or regions being monitored for OpenText.
IsDown has maintained continuous monitoring of OpenText, a Cloud Platforms solution, since January 2023. Our database contains 324 documented incidents from the past 3 years, giving us deep insight into OpenText's reliability patterns and typical resolution times. We parse OpenText's official status page across all 116 components and 23 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When OpenText experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor OpenText and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of OpenText (and 5,420+ other services) for issues. We collect the status and outage information across all 116 OpenText components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from OpenText and other services, focusing only on those affecting your business.
IsDown checks OpenText official status page for major/minor outages or downtimes. A major outage is when OpenText experiences a critical issue that severely affects one or more services/regions. A minor incident is when OpenText experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a OpenText outage, we send you an alert and update your dashboard and status page.
OpenText and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in OpenText status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
OpenText publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors OpenText and all their 116 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor OpenText but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from OpenText and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of OpenText and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is OpenText down?'
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Need similar to Downdetector OpenText alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect OpenText outages, IsDown monitors OpenText's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official OpenText status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including OpenText in a single dashboard. | ||
| Instant OpenText outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of OpenText official status and user-reported issues. | ||
| Maintenance feed for OpenText | ||
| Granular alerts filtering by OpenText components and regions. |
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OpenText is down. You can check OpenText status and incident details on the top of the page. IsDown continuously monitors OpenText official status page every few minutes. In the last 24 hours, there were 0 outages reported.
OpenText seems to be having problems. You can check OpenText status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, OpenText might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the OpenText official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
OpenText last outage was on January 13, 2026 with the title "Core Fax North America are experiencing degradation in service"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor OpenText and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if OpenText is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about OpenText's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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