Outage in OpsGenie

Incident Page cannot be reachable by some of accounts

Resolved Minor
September 07, 2022 - Started almost 3 years ago - Lasted 32 minutes
Official incident page

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Outage Details

We are currently investigating an issue at Incident page. When you try to open Incident page, Opsgenie Web application drops user to login page. We are currently working on investigating route cause.
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 09/07/2022 05:53PM

We reverted the recent deployment. We also validated the error response codes has been disappeared immediately after the fix. Currently we are monitoring the current state and validating it with some of support ticket owners.

IDENTIFIED almost 3 years ago - at 09/07/2022 05:46PM

At one of a recent deployment, we made a change on handling user permissions at specific component of Incident page. That causes a problem while loading a page. We are working on a fix and expecting to close the incident very soon.

INVESTIGATING almost 3 years ago - at 09/07/2022 05:25PM

We are currently investigating an issue at Incident page. When you try to open Incident page, Opsgenie Web application drops user to login page. We are currently working on investigating route cause.

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