Is Outschool Down? Outschool status is operational

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Stats for Outschool official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

35 days

Users reports for Outschool in the last 12 hours

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Stay on top of Outschool's current and past outages

Outschool outages in the last 30 days per day

Minor · about 1 month ago · lasted about 3 hours

File uploads not working

We are currently investigating an issue where file uploads are not working. It is believed that this issue is related to a 3rd party service and we are monitoring the situation.

Minor · 3 months ago · lasted about 2 months

Login from Facebook temporarily unavailable

Outschool's Facebook login option is temporarily unavailable, and users attempting to login through the Facebook SSO should use their email and password from the Outschool homepage, or another SSO login (Google or Apple). If a password is not set with your email, use the reset password link to set a password for the email associated with both your Facebook and Outschool account - For any additional support please contact

Minor · 8 months ago · lasted 15 days

Intermittent Payment Processing Errors

Recently the Outschool team was made aware of an issue with our payment processor, and this issue has since been resolved. We are however seeing a small portion of Outschool families who are encountering difficulty with their preferred payment method processing. We have resolved this issue, though if you, your family, or your learners continue to experience payment processing issues, we recommend the following, if possible: 1. Attempt to re-enroll using an alternate payment method. 2. If you are unable to use an alternate payment method, please contact your bank or financial institution and inform them that Outschool charges are approved. You can then attempt to re-enroll. If you are unsure of who to contact, we recommend reviewing the back of your credit or debit card for any contact or customer service details. Please let us know if you continue to experience issues with payment processing and we will be happy to assist you further at We're ...

Minor · 10 months ago · lasted about 18 hours

Email sending is delayed

We are currently investigating an issue with delayed email sending. This means that notifications and reminders will arrive, but might be later than expected.

Minor · about 1 year ago · lasted 6 minutes

Unable to join Zoom meetings

A fix has been implemented and we are monitoring the results.

Minor · almost 2 years ago · lasted 5 months

Partial Zoom outage for Outschool users on Chromebook devices

We are currently investigating and working with our Zoom representatives to troubleshoot an issue impacting Outschool users ability to start or join a live meeting on Chromebook devices. Any additional questions or concern can be directed to

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Frequently Asked Questions

Is Outschool down right now? What is Outschool current status?
Outschool seems to be up and running. We've updated the status 11 minutes ago.
Was Outschool down today?
Outschool is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Outschool, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Outschool and need support?
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