Outage in Palo Alto Networks

CloudNGFW UI Issue

Resolved Maintenance
January 24, 2023 - Started almost 3 years ago - Lasted 6 days
Official incident page

Incident Report

This is specifically for customers who have onboarded more than 10 aws accounts to their subscription. The Cloudngfw UI will show a blank page when listing the firewalls due to a known defect in the backend. A fix is planned to be rolled out soon and we will update once it has been completed.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/30/2023 11:59PM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 01/24/2023 06:46PM

This is specifically for customers who have onboarded more than 10 aws accounts to their subscription. The Cloudngfw UI will show a blank page when listing the firewalls due to a known defect in the backend. A fix is planned to be rolled out soon and we will update once it has been completed.

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