Outage in Palo Alto Networks

WildFire Issue in EU Cloud

Resolved Minor
March 27, 2024 - Started about 1 month ago - Lasted about 12 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in EU Cloud. We are actively working on this issue and will provide another update by 12.30 UTC with further details. Customer Impact: Delay in Sample Processing Workaround: N/A
Components affected
Palo Alto Networks WildFire Europe Cloud
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/27/2024 10:31PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/27/2024 10:05PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/27/2024 08:27PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/27/2024 04:41PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/27/2024 01:53PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/27/2024 10:30AM

WildFire is currently experiencing an issue in EU Cloud. We are actively working on this issue and will provide another update by 12.30 UTC with further details.

Customer Impact: Delay in Sample Processing

Workaround: N/A

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