Outage in Pantheon

Support chat is currently unavailable

Resolved Minor
February 28, 2024 - Started 2 months ago - Lasted 28 minutes
Official incident page

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Outage Details

We are experiencing an outage with our support chat system and we are currently investigating the issue. For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard.
Components affected
Pantheon Support Chat
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/28/2024 10:41PM

Support chat is now operational.

MONITORING 2 months ago - at 02/28/2024 10:32PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/28/2024 10:20PM

We are continuing to investigate this issue. Chat response times may be delayed.

For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard.

INVESTIGATING 2 months ago - at 02/28/2024 10:18PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/28/2024 10:16PM

We are experiencing an outage with our support chat system and we are currently investigating the issue.

For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard.

Latest Pantheon outages

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