Outage in Pantheon

Intermittent Dashboard errors

Resolved Minor
April 03, 2024 - Started 29 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Internal monitoring has detected issues in the form of 500 errors on the dashboard and degraded dashboard/terminus performance. We are actively investigating this at the highest priority and will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 04/04/2024 12:18AM

This incident has been resolved.

MONITORING 28 days ago - at 04/03/2024 10:31PM

We are continuing to monitor for any further issues.

MONITORING 29 days ago - at 04/03/2024 09:38PM

The team is still actively monitoring for any persisting issues, as there have been no reported concerns related to the incident within the last 2-3 hours.

We'll continue to provide updates within the next 30 minutes to 1 hour.

MONITORING 29 days ago - at 04/03/2024 08:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 29 days ago - at 04/03/2024 07:09PM

We are continuing to work on a fix for this issue.
Rest assured that we'll post an update as soon as we have them ready from our end.
Thank you for your patience

IDENTIFIED 29 days ago - at 04/03/2024 05:59PM

The issue has been identified from an internal service being down and the cause is currently being looked into.
We’ll update around 30 minutes to an hour or as soon as more information becomes available.

INVESTIGATING 29 days ago - at 04/03/2024 05:20PM

Internal monitoring has detected issues in the form of 500 errors on the dashboard and degraded dashboard/terminus performance. We are actively investigating this at the highest priority and will update as soon as we have more information.

Latest Pantheon outages

403 site errors - 21 days ago
Degraded Workflows - 23 days ago
Intermittent site errors - about 1 month ago

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