Outage in Pantheon

Intermittent site errors in the Canada region

Resolved Minor
March 25, 2024 - Started about 1 month ago - Lasted about 8 hours
Official incident page

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Outage Details

Internal monitoring has detected elevated error levels for site application responses specifically in the Canada region. We are actively investigating this at the highest priority and will update as soon as we have more information.
Components affected
Pantheon Customer Sites
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2024 03:15AM

This incident has been resolved.

MONITORING about 1 month ago - at 03/26/2024 01:40AM

A fix has been implemented and we are monitoring the results. Thank you for your patience with us as we work to resolve this issue.

IDENTIFIED about 1 month ago - at 03/26/2024 12:55AM

A fix is still being implemented for the issue impacting sites under the Canada region. We will provide another update in 1 hour or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/25/2024 11:59PM

The issue has been identified and a fix is still being implemented. We will provide another update within 1 hour or as soon as we have more information available. Thank you for your patience.

IDENTIFIED about 1 month ago - at 03/25/2024 10:46PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/25/2024 09:42PM

We're currently investigating the issue impacting sites under the Canada region to identify its root cause. We anticipate providing another update within the next 30 minutes to 1 hour or as soon as we have more information available. Thank you for your patience.

INVESTIGATING about 1 month ago - at 03/25/2024 08:01PM

We are continuing to determine the issue. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/25/2024 06:56PM

Internal monitoring has detected elevated error levels for site application responses specifically in the Canada region. We are actively investigating this at the highest priority and will update as soon as we have more information.

Latest Pantheon outages

403 site errors - 21 days ago
Degraded Workflows - 23 days ago
Intermittent site errors - about 1 month ago

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