Outage in Pantheon

Degraded Workflows

Resolved Minor
April 09, 2024 - Started 22 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We have detected and are investigating elevated response times for some workflows, which may slow deploy and environment creation operations. For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.
Components affected
Pantheon Dashboard Pantheon Spinup Operations Pantheon Workflow Operations
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/10/2024 05:51AM

This incident has been resolved.

MONITORING 22 days ago - at 04/10/2024 05:03AM

A fix has been implemented and we are monitoring the results.

MONITORING 22 days ago - at 04/10/2024 04:03AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 22 days ago - at 04/10/2024 03:16AM

We are diligently working on this fix and attempting remediations as our top priority.

We will share another update in 1 hour or as soon as more information becomes available.

IDENTIFIED 22 days ago - at 04/10/2024 02:17AM

We are diligently working on this fix and attempting remediations as our top priority.

We will share another update in 1 hour or as soon as more information becomes available.

IDENTIFIED 22 days ago - at 04/10/2024 01:14AM

We are diligently working on this fix and attempting remediations as our top priority.

We will share another update in 1 hour or as soon as more information becomes available.

IDENTIFIED 22 days ago - at 04/10/2024 12:16AM

We are diligently working on this fix and attempting remediations as our top priority.

We will share another update in 30 minutes to 1 hour or as soon as more information becomes available.

IDENTIFIED 22 days ago - at 04/09/2024 11:44PM

We are diligently working on this fix and attempting remediations as our top priority.

We will share another update in 30 minutes to 1 hour or as soon as more information becomes available.

IDENTIFIED 22 days ago - at 04/09/2024 10:28PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 22 days ago - at 04/09/2024 09:57PM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 04/09/2024 09:26PM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 04/09/2024 08:56PM

We have detected and are investigating elevated response times for some workflows, which may slow deploy and environment creation operations.

For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.

Latest Pantheon outages

Degraded Dashboard Performance - 14 days ago
403 site errors - 20 days ago
Intermittent Dashboard errors - 28 days ago
Intermittent site errors in the Canada region - about 1 month ago
Intermittent site errors - about 1 month ago

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