Outage in Particle
US 2G/3G (T-Mobile) Device Drop
Resolved Minor
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Outage Details
Components affected
Particle Cellular Connectivity Particle Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310)Latest Updates ( sorted recent to last )
This incident has been resolved.
We are seeing devices come back online and are monitoring the resolution of this incident.
We've been briefed that this issue is indeed mechanical in scope, and potentially large-scale. Again, like on 9/1, our data tells us that only a subset of 2G/3G devices in the US are impacted. We will provide updates as we receive them.
We are currently investigating a dip in devices similar in profile to the incident on 9/1, only impacting Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310). We have notified our telephony partner of the incident and are following their investigation.
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