Outage in Payrexx

Increased Error Rates: Credit Card Payments with Payrexx Swiss Collecting

Resolved Major
November 06, 2023 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We encountered increased error rates starting from 11:30 UTC during processing of credit card payments in Payrexx Swiss Collecting. We are still identifying the root cause.
Components affected
Payrexx Payment
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/06/2023 05:34PM

The incident has been successfully resolved. It was attributed to an outage in credit card processing, which occurred from 11:30 UTC to 17:24 UTC.

INVESTIGATING 6 months ago - at 11/06/2023 04:40PM

We encountered increased error rates starting from 11:30 UTC during processing of credit card payments in Payrexx Swiss Collecting. We are still identifying the root cause.

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