Outage in PBS Public

PBS App on Apple TV Showing Blue Screen

Resolved Minor
June 07, 2023 - Started 11 months ago - Lasted 6 months
Official incident page

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Outage Details

We're looking into reports from some users that the PBS app on Apple TV is returning a blue screen when they open the app. We're recommending these users try reinstalling the PBS app on their Apple TV while we look into the cause of the issue. Steps for deleting and reinstalling the app on Apple TV can be found here: https://help.pbs.org/support/solutions/articles/12000084211-how-do-i-delete-or-reinstall-the-pbs-app-on-apple-tv-
Components affected
PBS Public PBS Mobile and OTT Apps
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/29/2023 01:03PM

This incident has been resolved.

INVESTIGATING 11 months ago - at 06/07/2023 01:35PM

We're looking into reports from some users that the PBS app on Apple TV is returning a blue screen when they open the app. We're recommending these users try reinstalling the PBS app on their Apple TV while we look into the cause of the issue.

Steps for deleting and reinstalling the app on Apple TV can be found here: https://help.pbs.org/support/solutions/articles/12000084211-how-do-i-delete-or-reinstall-the-pbs-app-on-apple-tv-

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