Pexip Status

Resolved TOR PoP connectivity issues

Some issues have been observed within our Toronto PoP. We are currently investigating the issue and working to restore the service.

Resolved Intermittent call setup failures

We have observed some intermittent call setup failures, our teams are currently investigating the situation.

Resolved Tokyo PoP - Call disconnections and quality degradation

We are currently investigating network connectivity issues that may affect a subset of customers connecting via the Tokyo PoP. Teams CVI calls appear to be impacted, further investigation is required.

Resolved Intermittent network issues in APAC

The transit providers experience issues on their links. Pexip's ISPs are working with the providers on mitigating the issues.

Resolved Google Gateway Service unavailable

Users may have experienced call failures when joining Google Meet meetings through Gateway Solution.

Resolved We have observed some intermittent call failures due to network connectivity issue in APAC region.

We are currently investigating the scope of this issue.

Resolved Intermittent incoming call issues registered to Frankfurt and Amsterdam PoP

We are currently investigating this issue.

Resolved Network issues in Amsterdam

The ISP has identified a possible source of loss on the network in Amsterdam and is currently investigating.

Resolved Intermittent SIP Call Failures in Europe

We are currently observing and investigating intermittent SIP call failures on the service in Europe.

Resolved Intemittent issues with Teams CVI calls

DevOps are currently investigating this issue.