This chart provides user-reported problems for Pexip in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Pexip status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Pexip outages.
Minor Resolved · about 1 month ago · lasted about 6 hours
Intermittent MS Teams CVI Connectivity Issues
Pexip customers using the Microsoft Teams CVI may experience intermittent issues establishing connections to Teams meetings. Users experiencing this issue could encounter a partially connected call where video and audio are established in a single direction. Our Operations teams are currently investigating this issue.
Minor Resolved · about 1 month ago · lasted about 8 hours
Microsoft Teams service issues APAC - TM512596
This is an advisory notice. Microsoft is currently experiencing an issue affecting user access to Teams services in the Asia Pacific region. This issue is affecting Pexip customers using the MS Teams CVI service for services hosted in the APAC region. Microsoft 365 admins are able to track this issue under TM512596.
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Minor Resolved · about 2 months ago · lasted about 6 hours
Intermittent Microsoft Teams CVI and Cloud OTJ failures
We are observing call stability issues for a Microsoft Teams CVI calls going through Tokyo. Our Team is currently investigating the issue.
Minor Resolved · about 2 months ago · lasted about 16 hours
Connectivity issues between SIN and SYD PoPs
There are connectivity issues between our Singapore and Sydney PoPs, traffic traversing this link may be degraded. This is currently under investigation and being addressed.
Minor Resolved · 3 months ago · lasted about 23 hours
Email sending service will not send emails.
Our third-party service used to send emails is currently experiencing an outage. Due to this outage, customers or partners will not receive any emails when placing any new order for services or subscriptions. This also includes other features such as password resets for user accounts and newly created users. We will update this incident once we have more information from our email sender service provider.
Minor Resolved · 4 months ago · lasted about 8 hours
Intermittent call failures to VMRs, Google Meet and Microsoft Teams CVI in Europe
We are observing call stability issues for a small subset calls in Europe due to network problems, and we are working with our upstream provider on investigating this further.
Minor Resolved · 5 months ago · lasted 2 days
Network connectivity issues Johannesburg PoP
We have observed some network connectivity issues towards the Johannesburg PoP, we are currently investigating the scope of this issue
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