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Pexip Outages
Resolved Minor Washington GCP PoP - Call failures for registered endpoints calling to Google Meet Interop
Call failures for endpoints registered to the Washington GCP PoP calling into the Google Meet Interop service have been identified. Pexip Ops teams are investigating the issues in collaboration with related service providers to identify the cause of this issue. Call services for the MS Teams CVI and VMR calls are not impacted by this issue.
Resolved Minor Tokyo PoP - Call failures for endpoints calling to Google Meet Interop
Call failures for endpoints registered to the Tokyo PoP calling into the Google Meet Interop service have been identified. Pexip Ops teams are investigating the issues in collaboration with related service providers to identify the cause of this issue. Call services for the MS Teams CVI and VMR calls are not impacted by this issue.
Resolved Minor Sydney PoP Outage - GCP
We are currently experiencing an outage of the Sydney PoP (Google) which is impacting calls and registrations for this location. The PoP has been removed from production as we investigate this issue, all services impacted are being routed via alternative PoPs.
Resolved Minor Call connections affecting Teams , Google interop and VMR (EMEA)
We have observed some intermittent call failures affecting Teams, Google interop, and VMR connections
Resolved Minor Intermittent call failures to VMRs, Google Meet and Microsoft Teams CVI
We have observed a small subset of call failures to VMRs, Google Meet and Microsoft Teams CVI. So far it has been seen only in US and APAC regions.
Pexip Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Frequently Asked Questions
- Is Pexip down today?
- Pexip seems to be up and running. We've updated the status 3 minutes ago.
- I'm having issues with Pexip, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when Pexip is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Pexip has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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