Outage in Pexip

Some Teams CVI calls may fail to connect in East Americas

Resolved Minor
February 28, 2024 - Started 2 months ago - Lasted about 16 hours
Official incident page

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Outage Details

We are currently working on an issue with Teams CVI calls that may fail to connect within the East Americas region. At this time we have not seen these call failures occur yet and are working to prevent failures. On-going calls are not affected.
Components affected
Pexip Cloud Video Interop for Microsoft Teams
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/29/2024 08:18AM

This incident has been resolved.

MONITORING 2 months ago - at 02/29/2024 12:25AM

We are continuing to monitor this issue, at this time we are not aware of any call failures. We hope to be able to mark this issue as resolved in the next 4 to 6 hours.

IDENTIFIED 2 months ago - at 02/28/2024 07:19PM

We are continuing to monitor this issue, at this time we are not aware of any call failures.

IDENTIFIED 2 months ago - at 02/28/2024 04:07PM

We are currently working on an issue with Teams CVI calls that may fail to connect within the East Americas region. At this time we have not seen these call failures occur yet and are working to prevent failures. On-going calls are not affected.

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