Outage in Piano Software

Piano VX: elevated errors and data lags (EU region)

Resolved Minor
October 04, 2022 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Today between 07:15 - 11:50 AM UTC Piano VX database replication started lagging. The impact some clients may have been experiencing: delayed updates on users, access, templates and outdated results for some API calls. The issue has been identified and fixed. We are currently monitoring the results.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 10/04/2022 12:07PM

Today between 07:15 - 11:50 AM UTC Piano VX database replication started lagging. The impact some clients may have been experiencing: delayed updates on users, access, templates and outdated results for some API calls.

The issue has been identified and fixed. We are currently monitoring the results.

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