Outage in Piano Software
Piano VX: elevated errors and data lags (EU region)
Resolved MinorIncident Report
Today between 07:15 - 11:50 AM UTC Piano VX database replication started lagging. The impact some clients may have been experiencing: delayed updates on users, access, templates and outdated results for some API calls.
The issue has been identified and fixed. We are currently monitoring the results.
Components affected
Piano Software API Endpoints - EU - api-eu.piano.io Piano Software EU - id.piano.ioTrusted by 1,000+ teams
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about 4 years ago - at 10/04/2022 12:07PM
Today between 07:15 - 11:50 AM UTC Piano VX database replication started lagging. The impact some clients may have been experiencing: delayed updates on users, access, templates and outdated results for some API calls.
The issue has been identified and fixed. We are currently monitoring the results.
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