Outage in Piano Software

Piano platform outage (EU region)

Resolved Minor
November 14, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Piano platform experienced an outage in the EU region today between 9:45 and 10:06 AM UTC. The Publisher Dashboard was unavailable as well VX and ID APIs. The issue has been identified and fixed. The team are monitoring the results.
Components affected
Piano Software EU - id.piano.io Piano Software Publisher Dashboard - Europe - https://dashboard-eu.piano.io Piano Software VX Checkout - Europe - buy-eu.piano.io Piano Software API Endpoints - EU - api-eu.piano.io
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/14/2022 11:47AM

This incident has been resolved.

MONITORING over 1 year ago - at 11/14/2022 10:16AM

Piano platform experienced an outage in the EU region today between 9:45 and 10:06 AM UTC. The Publisher Dashboard was unavailable as well VX and ID APIs. The issue has been identified and fixed. The team are monitoring the results.

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