Outage in Plivo

Intermittent Voice API call failures in US-east region

Resolved Minor
January 01, 2023 - Started over 1 year ago - Lasted 19 minutes
Official incident page

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Outage Details

Dear Valued Customer, We are observing Intermittent failures in Voice API calls towards US-east region. All other services are operating normally. We are actively working with our team to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home
Components affected
Plivo PSTN Calls
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/01/2023 08:39AM

This incident has been resolved.

MONITORING over 1 year ago - at 01/01/2023 08:26AM

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING over 1 year ago - at 01/01/2023 08:21AM

Dear Valued Customer,

We are observing Intermittent failures in Voice API calls towards US-east region. All other services are operating normally.

We are actively working with our team to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

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