Outage in Podium

Card Reader Issues

Resolved Minor
December 05, 2023 - Started over 1 year ago - Lasted 44 minutes

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Outage Details

We are aware of an issue with some card reader processing. We are currently investigating this incident.
Components affected
Podium Payments
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 12/05/2023 11:05PM

We are aware of an issue with some card reader processing. We are currently investigating this incident.

IDENTIFIED over 1 year ago - at 12/05/2023 11:12PM

The issue is with a 3rd party, Stripe, and a fix is being worked on. As a workaround, text-to-pay and manual entry payments are still working as expected. Updates to come soon.

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