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Outage in Podium

Email Notifications failing to deliver

Resolved Minor
April 30, 2025 - Started 12 months ago - Lasted about 2 hours

Incident Report

We have identified an issue with our emails failing to deliver due to an authentication error. We are investigating the issue and will provide updates as more information becomes available.
Components affected
Podium Messaging

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Latest Updates ( sorted recent to last )
INVESTIGATING 12 months ago - at 04/30/2025 02:49PM

We have identified an issue with our emails failing to deliver due to an authentication error. We are investigating the issue and will provide updates as more information becomes available.

MONITORING 12 months ago - at 04/30/2025 04:10PM

We implemented a fix and we are seeing improvements, we are continuing to monitor the issue to ensure email notifications are getting delivered properly.

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