Outage in Podium

Email Notifications failing to deliver

Resolved Minor
April 30, 2025 - Started 3 days ago - Lasted about 2 hours

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Outage Details

We have identified an issue with our emails failing to deliver due to an authentication error. We are investigating the issue and will provide updates as more information becomes available.
Components affected
Podium Messaging
Latest Updates ( sorted recent to last )
INVESTIGATING 3 days ago - at 04/30/2025 02:49PM

We have identified an issue with our emails failing to deliver due to an authentication error. We are investigating the issue and will provide updates as more information becomes available.

MONITORING 3 days ago - at 04/30/2025 04:10PM

We implemented a fix and we are seeing improvements, we are continuing to monitor the issue to ensure email notifications are getting delivered properly.

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