Outage in PremFin
Performance degradation in production
Resolved MinorIncident Report
We have been alerted to performance degradation in all production instances following the release of v9.79.0, which may result in increased latency and timeouts. More specifically, the issue seems to stem from the encryption of files stored in S3.
A fix has been found, which we are now in the process of implementing. We apologise for the inconvenience caused.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 years ago - at 12/17/2020 04:39PM
This incident has been resolved.
IDENTIFIED
about 5 years ago - at 12/17/2020 03:41PM
We have been alerted to performance degradation in all production instances following the release of v9.79.0, which may result in increased latency and timeouts. More specifically, the issue seems to stem from the encryption of files stored in S3.
A fix has been found, which we are now in the process of implementing. We apologise for the inconvenience caused.
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