Outage in PremFin

Cloning failing

Resolved Minor
September 25, 2020 - Started about 5 years ago - Lasted over 1 year
Official incident page

Incident Report

All cloning of production to sandbox is currently failing. We are currently investigating the issue, whilst also fixing all known failures. We recommend against attempting to clone until further notice.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 09/29/2020 09:08AM

This incident has been resolved.

INVESTIGATING about 5 years ago - at 09/25/2020 11:58AM

All cloning of production to sandbox is currently failing. We are currently investigating the issue, whilst also fixing all known failures. We recommend against attempting to clone until further notice.

Latest PremFin outages

Possible service degradation - 10 months ago
Possible performance issues on PremFin production environment - 11 months ago
Production PremFin disaster recovery in progress - about 1 year ago
Issue impacting sandbox cloning and DB backup - about 1 year ago
Possible sandbox cloning failures - about 1 year ago

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