Outage in productboard

Lag Expected for Sync from Productboard to Jira

Resolved Minor
April 06, 2023 - Started about 1 year ago - Lasted about 16 hours
Official incident page

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Outage Details

Updates from Productboard to Jira are currently delayed by roughly one hour for any fields mapped with 2-way sync. No data will be lost, only delayed. Updates to Jira fields will still sync to Productboard without delay. The cause of this delay has been identified and our team is working to resolve the issue
Components affected
productboard Integrations & APIs
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/07/2023 09:18AM

There is no longer a delay between Productboard and Jira, the issue has now been resolved.

IDENTIFIED about 1 year ago - at 04/06/2023 05:44PM

Updates from Productboard to Jira are currently delayed by roughly one hour for any fields mapped with 2-way sync. No data will be lost, only delayed. Updates to Jira fields will still sync to Productboard without delay.

The cause of this delay has been identified and our team is working to resolve the issue

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